Customer Service Representative | Remote Career
AIL
Omaha, Douglas CountyRemotefulltime49k–49k
Posted 8 hours ago
Temporary Call Center Representative
Ascensus
Remotefull-timePosted 2 days ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients seriously and need individuals who want to learn our business, embrace our core values, and work within a team environment. If you can see every interaction as an opportunity to achieve client satisfaction, we want to talk with you! Video Interviewing: As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The hourly rate is $19. Class start dates are: • 11/4/2026 ****These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6:30 pm EST. After training is complete, you will be offered one of the shifts below (times are in Eastern Standard Time): Late Shift • 11:30 am to 8:00 pm • 12:30 pm to 9:00 pm • 1:30 pm to 10:00 pm • 2:30 pm to 11:00 pm The Temporary Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams. Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Associates will handle requests from participants, financial advisors, and plan administrators seeking information or executing requests on specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations rega
Read the full description and requirements on the original posting.
Tailor your resume for this Temporary Call Center Representative role
Ascensus and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Temporary Call Center Representative role at Ascensus remote?
Yes — the employer has flagged this role as remote. Confirm any location or time-zone requirements on the original posting before applying.
How do I apply for this Temporary Call Center Representative job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Temporary Call Center Representative role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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Listing sourced via Ascensus Career Opportunities. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.