Work From Home - Bilingual Client Services Representative
AO Garcia Agency
Middletown, New Castle County68k–68k
Posted 8/25/2026
Customer Care Specialist
Kerry Group
Naas, Co. Kildarefull–timePosted 8/18/2026
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About this role
About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role We have an exciting opportunity for an experienced, passionate and professional individual, with the ability to operate in a dynamic environment to join our Customer Care team as a French speaking Customer Care Specialist. The Customer Care Specialist acts as the key contact between our customers' and the company and will be responsive to customer's requirements at all times, (both internal and external) and resolve customer queries quickly and will direct their efforts to maximise the customer experience. We welcome applications from candidates with other European Languages The role is based in Naas, Ireland and will require full attendance for the training period (4 – 6 weeks) then the role becomes a hybrid role working from the office 3 out of 5 days a week. This is a 12 month fixed term contract position. Key responsibilities • Maintain professional, timely and effective communication with our customers • Responsible for all aspects of account administration, account queries and commercial support • Manage customer orders and requests in line with company procedures and propose improvements to procedures and processes, where possible, to improve efficiency and effectiveness • Resolve service issues where possible by clarifying customer complaints, determining cause and seeking solutions and seeking support and escalating appropriately to Lead / Supervisor / Manager • Develop and maintain strong relationships with all custom
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Care Specialist role
Kerry Group and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Naas, Co. Kildare) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
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Is the Customer Care Specialist role at Kerry Group remote?
This role is based in Naas, Co. Kildare. Check the original posting for any hybrid or remote flexibility.
How do I apply for this Customer Care Specialist job?
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Listing sourced via Kerry Group Jobs. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.