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Prevention of Blindness Society of Metropolitan Washington
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Administrative Assistant and Scheduler - Part-time Job Summary The Prevention of Blindness Society of Metropolitan Washington (POB) is a 501(c)(3) nonprofit that has been improving and preserving sight in the Washington, DC area since 1936. Our eye care practice offers low vision exams, general eye exams, and an Affordable Eyeglasses Clinic. We work to make good vision care possible for everyone in our community. POB is seeking an Administrative Assistant and Scheduler. You’ll be the first voice most patients hear when they call POB. You’ll answer the phone, schedule appointments, and help patients feel ready for their visit. Many of our patients have low vision, so your patience and clear directions make a real difference. This is a phone‑first role. We’ll train you on eClinicalWorks, our clinic programs, and HIPAA, and we’ll cross‑train you to help at the front desk with patient check‑in. If you want work that makes a meaningful difference in people’s lives, we invite you to apply. Work Schedule Part‑time, 5 days a week, 5 hours a day, between 9:00 a.m. and 4:00 p.m. We are open to working with you on the exact hours. Job Location 415 2nd Street NE, Washington, DC 20002 (a short walk from Union Station) Pay Rate $19-$21 per hour Responsibilities • Answer a high volume of calls through our Vonage call queue and make outgoing calls. • Meet call queue standards for answering calls promptly and keeping hold times short. • Schedule, confirm, reschedule, and cancel appointments for low vision exams, general eye exams, and the Affordable Eyeglasses Clinic. • Send appointment confirmations and reminders. • Keep each provider’s calendar accurate and up to date, and manage cancellations and the waitlist. • Answer questions about POB’s services, eligibility, and costs, and connect callers with the right person or program. • Explain what to expect at each type of visit and what to bring. • Collect and verify patient information before visits. • Verify insurance eligibility be
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The listed pay is 26k–29k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
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