Resume Tailr

FT Customer Service Rep

Planet Fitness

Jenkintown, Pennsylvaniafull-timePosted 1 day ago
Tailor my resume for this jobApply on company site

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Full - Time: Starting at $12 per hour. Schedule: Monday through Friday 9am-5pm. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. • We Are Accountable – Self-starters who pursue excellence. • We Are Driven – Problem solvers who deliver results. • We Are Passionate – Positive energy with a real desire to help others. • We Are Ambitious – Always learning and growing toward success. We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team! Customer Service Representative Benefits: • Growth Opportunities over 90% of our management team started as an entry level team member! • Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. • Shift-differential pay for select shifts • PTO for all employees • 401K Retirement Fund (Employer match up to 4%!) • Health Insurance Options including Health, Dental, Vision, family life insurance, and more • Basic Life Insurance & Short-Term Disability I00% Company Paid! • Employee Assistance Program • Free employee Black Card Membership Customer Service Representative Responsibilities: Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience. • Answer phones in a friendly manner using information script • Greet members, sign up and tour new members, and log amenities. • Respond to member questions and concerns in a timely and professional manner • Process beverage or merchandise purchases through the point of sale system • Promote our unique

Read the full description and requirements on the original posting.

Tailor your resume for this FT Customer Service Rep role

Planet Fitness and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Jenkintown, Pennsylvania) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

Build a matching resume — free

Frequently asked questions

Is the FT Customer Service Rep role at Planet Fitness remote?

This role is based in Jenkintown, Pennsylvania. Check the original posting for any hybrid or remote flexibility.

How do I apply for this FT Customer Service Rep job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this FT Customer Service Rep role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

Similar customer service jobs

  • Bilingual Retail Customer Service Representative – Paint Store

    Sherwin Williams

    Trade, Alexandria City41k–53k

    Posted 7 hours ago

  • Customer Service - Stop-N-Go

    Kwik Trip Inc

    Platteville, Grant County39k–39k

    Posted 7 hours ago

  • Retail Customer Service Associate

    Sherwin Williams

    Star, Ada County40k–50k

    Posted 7 hours ago

  • Customer Success Manager (CSM) SAP Next Gen - SAP Academy for Customer Success - San Ramon (Hybrid)

    SAP

    San Ramon, Contra Costa County98k–98k

    Posted 7 hours ago

See all customer service jobs →

Listing sourced via Glassdoor. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.