Graphic Designer, Senior
Booz Allen Hamilton
Posted 2 days ago
IBEX Holdings Ltd
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Overview The Product Manager for AI Agents is responsible for ensuring the AI Agent product achieves product-market fit and can be successfully sold, positioned, and scaled across ibex. This role serves as the commercial owner of the product, bringing together market intelligence, partner capabilities, client feedback, competitive insights, solution messaging, ROI models, sales enablement, and knowledge management into a single commercialization strategy. The Product Manager works across Product Partners, Sales, Marketing, Wave iX Solutions, Operations, and Technology to ensure the product evolves in response to both market demand and operational realities. This role is also the primary commercial counterpart to the platform partners' account teams (Account Executive and Solutions Engineering), responsible for translating the partners' product roadmaps and proof points into ibex-branded commercial assets, and for identifying co-selling opportunities. This role does not own engineering, implementation, or delivery. Instead, it supports the SVP, Wave iX Commercial in ensuring that the commercial organization always knows what to sell, why clients buy it, how to differentiate it, and how to position ibex as the enterprise AI operating partner. Responsibilities Commercial Strategy - own the commercial strategy for the AI Agent product at ibex. Responsibilities include: • Monitor AI Agent market trends • Identify emerging customer needs • Evaluate competitive positioning • Recommend new commercial offerings • Define target industries and use cases • Maintain the commercial roadmap for AI Agents Maintain and expand the vertical playbook (currently five verticals: software/high-tech, healthcare, fintech, retail/e-commerce, telco) in partnership with the platform partner''s account team, including new verticals as demand emerges Market Intelligence - become ibex''s internal expert on the AI Agent marketplace. Includes: • Competitor analysis • Platform product comparisons •
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