Salesforce Software Tester with Security Clearance
Nightwing
Dulles Town Center, Loudoun County233k–233k
Posted 8/25/2026
Administrative Assistant / Helpdesk Technician
Kelly Services
Washington, District of Columbiafull-timePosted 8/20/2026
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Administrative Assistant / Helpdesk Technician Location: Fully remote (Headquarters based in Falls Church, VA) Pay Rate: $22/hour Schedule: Monday–Friday, 8:30 AM–5:00 PM EST Hours: 40 hours/week Location: Fully Remote from any of the following locations: Virginia, Maryland, Washington D.C., New Jersey, North Carolina, Florida, Texas, Ohio, Utah, South Carolina, Georgia, Michigan, Connecticut, or Arizona. About the Role We are looking for a Provider Support Specialist to join a collaborative team supporting medical providers and commercial operators who use a proprietary database system. This is a great opportunity for someone who enjoys helping people, solving problems, staying organized, and managing multiple priorities. You will be a key point of contact for providers, helping them navigate technical issues, answering questions, managing support requests, verifying credentials, and ensuring that users receive timely and professional assistance. No two days will look exactly the same. You may be troubleshooting a provider’s technical issue one moment, responding to support tickets and emails the next, and then verifying credentials or preparing a report for the client. The ideal candidate is customer-focused, organized, comfortable with technology, and confident communicating by phone and email. What You’ll Do 	 • Provide professional and friendly support to medical providers and other system users. 	 • Assist providers with technical issues and walk them through troubleshooting steps and solutions. 	 • Manage incoming support tickets, emails, and phone calls, ensuring requests are handled accurately and promptly. 	 • Investigate problems, identify solutions, and determine when an issue needs to be escalated to the appropriate team. 	 • Verify provider credentials during the onboarding process. 	 • Review and maintain provider information to help ensure ongoing compliance. 	 • Maintain accurate records, documentation,
Read the full description and requirements on the original posting.
Tailor your resume for this Administrative Assistant / Helpdesk Technician role
Kelly Services and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Washington, District of Columbia) clear. For software & it roles like this one, recruiters commonly scan for:
- JavaScript
- Python
- React
- AWS
- SQL
- CI/CD
- Docker
- REST APIs
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Administrative Assistant / Helpdesk Technician role at Kelly Services remote?
This role is based in Washington, District of Columbia. Check the original posting for any hybrid or remote flexibility.
How do I apply for this Administrative Assistant / Helpdesk Technician job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Administrative Assistant / Helpdesk Technician role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills software & it recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
Similar software & it jobs
Systems Network Engineer with Security Clearance
Nightwing
Beltsville, Prince George's County147k–147kPosted 8/25/2026
Senior Systems Engineer (TS/SCI Cleared) with Security Clearance
ThinkTek
Belleview, Fairfax County144k–144kPosted 8/25/2026
Systems Administrator with Security Clearance
CACI
Hampton Roads, Hampton City112k–112kPosted 8/25/2026
Listing sourced via MyKelly. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.