Customer Service Representative
Customer Contact Services
Posted 7 hours ago
Towne Animal Clinic
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Job Overview We are seeking a dynamic and enthusiastic Part Time Customer Service Representative to join our team! In this role, you will be the friendly face and helpful voice for our valued customers, providing exceptional support and ensuring their needs are met with professionalism and care. This position offers a flexible schedule perfect for those passionate about delivering outstanding client experiences while balancing other commitments. Your energetic approach and strong communication skills will help foster positive relationships, resolve issues efficiently, and contribute to our reputation for excellent service. A flexible schedule and ability to work Saturdays is required. Responsibilities • Respond promptly to customer inquiries via phone, email, or chat, demonstrating excellent phone etiquette and communication skills • Assist customers with product information, order processing, and service-related questions in a clear and professional manner • Handle customer concerns or complaints with empathy and problem-solving skills to ensure satisfaction • Maintain accurate records of customer interactions through data entry and CRM systems using Microsoft Office tools • Support outbound calling campaigns to follow up on customer inquiries or promote new services or products • Collaborate with team members to ensure seamless client communication and support across channels • Manage cash handling procedures when applicable, ensuring accuracy and security during transactions Requirements • Fluency in English; bilingual abilities are highly desirable to serve diverse customer bases • Prior experience in customer support, call centers, or client services is preferred • Strong organizational skills with attention to detail in data entry and record keeping • Proficiency in Microsoft Office applications (Word, Excel) and basic computer skills • Excellent written and verbal communication skills with the ability to convey information clearly and professionally • Demonst
Read the full description and requirements on the original posting.
Towne Animal Clinic and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Leesburg, Virginia) clear. For customer service roles like this one, recruiters commonly scan for:
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Build a matching resume — freeThis role is based in Leesburg, Virginia. Check the original posting for any hybrid or remote flexibility.
The listed pay is 18–19. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
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