Building Operations Supervisor
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Director, Event Operations
U.S. Travel Association
Washington, District of Columbiafull-timePosted 16 days ago
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About this role
Summary The Director, Event Operations serves as the dedicated operational leadership layer for the Meeting and Event Services department, with primary responsibility for IPW while providing support across the broader event portfolio as needed. This role leads the tactical, day-to-day operational execution of IPW and provides direct oversight of attendee services, exhibitor services, event logistics, sponsorship fulfillment, housing program strategy and event-wide data and performance reporting. The Director directly supervises the Manager, Exhibit Services; Manager, Attendee Services; and Manager, Sponsorship Fulfillment, while also managing external consultants operating across these functional areas. Responsibilities • Perform tactical, day-to-day operational execution, serving as the primary operational engine and central escalation point across all portfolio events. • Provide direct leadership, coaching and management for the Manager, Exhibit Services, Manager, Attendee Services and Manager, Sponsorship Fulfillment, setting operational standards and accountability. • Direct and oversee external consultants and contractors operating within attendee services, trade show operations, technology and venue logistics to ensure seamless delivery and compliance with contract SLAs. • Lead day-to-day Standard Operating Procedure implementation, maintenance and continuous optimization across all event operations to drive departmental efficiency and consistency. • Drive high-level floor plan strategy and Exhibit Services strategy, working closely with the Manager, Exhibit Services. • Lead future-year floor plan development, hall design and space allocation concurrently while live operations are being actively executed for current-year shows. • Supervise day-to-day event logistics and production execution, including security protocols, building management relations, event/meeting space assignment and move-in/move-out. • Direct event-wide branding placement, directional and p
Read the full description and requirements on the original posting.
Tailor your resume for this Director, Event Operations role
U.S. Travel Association and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Washington, District of Columbia) clear. For operations & admin roles like this one, recruiters commonly scan for:
- Project Management
- Excel
- Process Improvement
- Scheduling
- Vendor Management
- SOP Development
- Data Entry
- Coordination
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Is the Director, Event Operations role at U.S. Travel Association remote?
This role is based in Washington, District of Columbia. Check the original posting for any hybrid or remote flexibility.
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