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Operations Manager

Piedmont Door Solutions

Odenton, Marylandfull-timePosted 1 day ago

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About this role

Operations Manager – Automatic Door & Entrance Solutions Piedmont Door Solutions | Columbia, MD About Us Piedmont Door Solutions has been a trusted name in pedestrian door and entrance solutions since 2001. We install, service and maintain automatic doors, manual doors and door hardware for hospitals, universities, retail, government and commercial facilities. We're built on great customer service, attention to detail and meeting each client's unique needs. The Role We're hiring an Operations Manager to lead our Columbia, MD branch. You'll run day-to-day field operations, including service, installs, scheduling, tech performance and customer satisfaction, and help grow the branch across the Baltimore–Washington market. What You'll Do • Lead, coach and develop automatic door technicians, installers and office staff • Oversee dispatch and scheduling to hit response times, first-time fix rates and service agreement commitments • Manage install projects from handoff to closeout: scheduling, materials, subcontractors and punch lists • Drive safety and compliance: ANSI A156.10/A156.19, AAADM inspection requirements and OSHA practices • Own branch KPIs: labor utilization, billable hours, job profitability, callbacks and customer satisfaction • Build and manage preventive maintenance and service agreement programs • Partner with business development on quotes, scope reviews and key accounts • Manage truck stock, inventory, fleet and tools • Recruit, onboard and train techs, and support AAADM certification for the team • Be the go-to contact for key customers, GCs and facility managers • Keep accurate records in our field service and ERP systems What You Bring • 5+ years in commercial doors, automatic doors, access control or a related field service industry (HVAC, Electrical, Automotive) • 2+ years leading field techs or managing service/install operations • Strong knowledge of automatic door operators (sliding, swing, folding, revolving) and commercial door hardware and or

Read the full description and requirements on the original posting.

Tailor your resume for this Operations Manager role

Piedmont Door Solutions and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Odenton, Maryland) clear. For operations & admin roles like this one, recruiters commonly scan for:

  • Project Management
  • Excel
  • Process Improvement
  • Scheduling
  • Vendor Management
  • SOP Development
  • Data Entry
  • Coordination

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Frequently asked questions

Is the Operations Manager role at Piedmont Door Solutions remote?

This role is based in Odenton, Maryland. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Operations Manager job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Operations Manager role?

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Listing sourced via LinkedIn. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.