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IT Technical Project Manager
Global Impact
Washington, District of Columbiafull-time95k–110kPosted 8 days ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
As the IT Manager, you will lead client-facing technology projects and oversee the day-to-day operations of IT helpdesk, systems, networks, and applications for Global Impact clients. You will partner with clients to understand business needs, define project scope and success criteria, and coordinate the deployment, maintenance, and improvement of technology systems. This role combines hands-on technical oversight with project planning, stakeholder communication, and client relationship management to deliver solutions that support business objectives and comply with security standards. Responsibilities We are seeking a candidate who can translate client needs into actionable project plans, build trusted relationships, and demonstrate the ability to: • Lead all phases of new client onboarding, from discovery, kickoff, and stakeholder alignment through implementation, configuration, user training, and go-live. Establish milestones, owners, dependencies, and acceptance criteria, and coordinate a smooth transition to ongoing support. • Manage IT infrastructure and SaaS application environments to ensure reliable operations, strong security controls, and effective backup and disaster recovery capabilities. • Ensure the availability, integrity, and security of IT systems and infrastructure to minimize downtime and optimize performance. • Conduct IT and security audits, prepare assessment reports for Global Impact clients, and present findings and recommendations in clear, business-focused language. Partner with clients to prioritize remediation activities and track agreed-upon actions. • Lead the planning, design, and execution of IT initiatives and projects. Define scope, schedules, resource needs, and budgets; track milestones, risks, issues, and dependencies; and manage scope changes to keep delivery aligned with client priorities. • Oversee the IT helpdesk function, ensuring timely, efficient, and high-quality technical support for all employees. • Manage and support
Read the full description and requirements on the original posting.
Tailor your resume for this IT Technical Project Manager role
Global Impact and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Washington, District of Columbia) clear. For operations & admin roles like this one, recruiters commonly scan for:
- Project Management
- Excel
- Process Improvement
- Scheduling
- Vendor Management
- SOP Development
- Data Entry
- Coordination
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Build a matching resume — freeFrequently asked questions
Is the IT Technical Project Manager role at Global Impact remote?
This role is based in Washington, District of Columbia. Check the original posting for any hybrid or remote flexibility.
What does the IT Technical Project Manager role at Global Impact pay?
The listed pay is 95k–110k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this IT Technical Project Manager job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this IT Technical Project Manager role?
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