Sales Associate II
Tapestry
Posted 8/25/2026
First Citizens Bank
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Overview This position is responsible mid to high level sales for the Technology division of the Bank by securing mid to large complex retail installment contracts from dealers. Provides routine and non-routine established solutions to clients by assessing and understanding the scope of their project and offering the appropriate financing for their needs ensuring all credit decisions and application processing programs provide value for both dealers and the Bank. Responsibilities & Qualifications Duties & Responsibilities: Sales - Presents, promotes, and sells products/services to existing and prospective customers. Performs cost-benefit and needs analysis of existing/potential customers to meet their needs. Troubleshoots complex issues and complaints involving internal and external parties for other representatives. Measured by funded volume as a percent of quota. Business Support – Initiates cold calling customer leads and may review/supply leads list for other reps. Maintains a database of opportunities and leads that record activity and statistics on each outbound call. Upholds standards for the minimum number of calls and talk time per day. Creates reports and aggregates data on customer needs, problems, interests, and competitive activities, which includes suggestions for new products and services. May present information in PowerPoint to management. Relationship Development - Develops and maintains positive business and customer relationships. Assists in vendor selection, negotiations, issues resolution, and ongoing relationship management for assigned initiatives. Business Proficiency - May provide direction to lower-level representatives. Keeps abreast of best practices and promotional trends. Qualifications Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Equipment Finance or Commercial Sales Preferred Education Preferred Area of Study: Preferred Area Of
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