Manager, Product Management, Customer Core & Identity
Capital One
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About this role
Manager, Product Management, Customer Core & Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Role Customer Identity sits at the front door of Capital One, powering 7B+ logins annually for 125M+ customers. This role is about shaping the future of how customers securely access their financial lives in a passwordless, low-friction, high-trust world. In this role, you will: • Drive strategy and execution for next-gen authentication • Lead initiatives across passkeys, biometrics, long-lived access, and verifiable credentials • Partner closely with engineering, design, cyber, and risk • Balance security, usability, and scale to deliver best-in-class experiences This is a high-impact role at the intersection of CX, security, and platform scale. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management: • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: • Currently h
Read the full description and requirements on the original posting.
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Capital One and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (McLean, Virginia) clear.
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Is the Manager, Product Management, Customer Core & Identity role at Capital One remote?
This role is based in McLean, Virginia. Check the original posting for any hybrid or remote flexibility.
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Listing sourced via Capital One Careers. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.