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Entry-Level Customer Service Representative

GSP Campaigns

New York, New Yorkfull-time62k–69kPosted 3 days ago

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About this role

About the Company You will serve as the first point of contact for our clients, providing exceptional service and support. About the Role Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. The ideal candidate will possess strong communication skills and the ability to analyze customer needs effectively. Responsibilities • Respond promptly to customer inquiries in person. • Provide accurate information regarding products and services. • Analyze customer issues and offer effective solutions in a timely manner. • Maintain detailed records of customer interactions and transactions. • Collaborate with team members to enhance the overall customer experience. • Assist in training new staff members on customer service protocols. • Handle client complaints with professionalism and empathy. • Stay updated on product knowledge and company policies to provide informed support. Qualifications Strong communication skills, both verbal and written. Required Skills • Proficient in using office software and computerized systems. • Ability to type efficiently while engaging with customers. • Experience in call center or client services is preferred. • Bilingual or multilingual abilities are a plus, enhancing communication with diverse clients. • Strong analytical skills to assess situations and provide appropriate solutions. • Excellent interpersonal skills to foster positive relationships with customers. • A commitment to delivering high-quality customer service at all times. Preferred Skills Join our team as a Customer Service Representative and contribute to creating memorable experiences for our clients! Pay range and compensation package Job Types: Full-time, Part-time Work Location: In person Equal Opportunity Statement We are committed to diversity and inclusivity.

Read the full description and requirements on the original posting.

Tailor your resume for this Entry-Level Customer Service Representative role

GSP Campaigns and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (New York, New York) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Entry-Level Customer Service Representative role at GSP Campaigns remote?

This role is based in New York, New York. Check the original posting for any hybrid or remote flexibility.

What does the Entry-Level Customer Service Representative role at GSP Campaigns pay?

The listed pay is 62k–69k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Entry-Level Customer Service Representative job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Entry-Level Customer Service Representative role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via LinkedIn. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.