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Customer Service Representative

Robert Half

Arlington, Virginia20.9–24.2Posted 1 day ago

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About this role

We are looking for a Customer Service Representative to provide high-quality support for conference-related inquiries and service needs in Arlington, Virginia. This is a Contract position suited for someone who communicates clearly, handles customer interactions professionally, and stays organized in a fast-paced environment. The ideal candidate will assist attendees and stakeholders by phone while ensuring accurate information, timely follow-up, and a positive service experience.Responsibilities:• Respond to incoming calls and customer questions related to conference services, registration matters, and event support needs.• Place outbound calls as needed to confirm details, provide updates, and resolve outstanding attendee concerns.• Enter and update order or registration information accurately within designated systems and records.• Deliver courteous, solution-focused assistance while addressing issues efficiently and escalating complex matters when appropriate.• Support conference operations by sharing accurate event information, deadlines, and service options with customers.• Maintain clear documentation of interactions, requests, and follow-up actions to ensure continuity of service.• Coordinate with internal teams to help resolve customer requests tied to conference logistics and participation.• Manage a steady volume of customer contacts while meeting service expectations for responsiveness and accuracy.

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service Representative role

Robert Half and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Arlington, Virginia) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service Representative role at Robert Half remote?

This role is based in Arlington, Virginia. Check the original posting for any hybrid or remote flexibility.

What does the Customer Service Representative role at Robert Half pay?

The listed pay is 20.9–24.2. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Service Representative job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service Representative role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Robert Half. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.