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Customer Service Representative (Auto) - Now Hiring

GEICO

Fredericksburg, Virginiafull-timePosted 13 days ago

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. On Site / In Office position - Fredericksburg, Virginia What Makes This Opportunity Exciting? • Compensation & Incentives: • Starting Salary: $23.33/hour ($47,009.95/annually) • Differentials: +10% for evening shifts; +20% for weekends. • Benefits: • Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). • Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). • 401(k) with up to 6% match, vested immediately. • GEICO Strive, upfront tuition assistance program (up to $5,250 annually). • Professional Growth: • Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. • Workplace Flexibility: • Complete in-office training, then opportunity to work 80% on-site and 20% off-site. • Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. • Office Location: One GEICO Boulevard Fredericksburg, VA 2

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service Representative (Auto) - Now Hiring role

GEICO and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Fredericksburg, Virginia) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service Representative (Auto) - Now Hiring role at GEICO remote?

This role is based in Fredericksburg, Virginia. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Customer Service Representative (Auto) - Now Hiring job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service Representative (Auto) - Now Hiring role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Snagajob. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.