Service360 Data Governance Lead- 100% Remote
Caliber Smart
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About this role
Job: Salesforce 360 Data Governance Lead Duration: 12 Months Contract Job Location: 100% Remote USC or GC Holder only Position Summary The Service360 Data Governance Lead is responsible for establishing and executing the data governance and data readiness strategy required for successful deployment of the Service360 platform. This role serves as the primary liaison among Business, IT, data, and implementation teams to define master data requirements, improve data quality, govern data ownership, and support successful master and transactional data conversion at go-live. The role partners across the Service360 and other project teams to create a trusted, scalable, and sustainable data foundation. The position leads business alignment, data ownership, cleansing, transformation, reconciliation, cutover readiness, and post-go-live stabilization activities. Primary Outcomes Business-approved requirements and ownership are established for each critical Service360 data domain. Master data is cleansed, standardized, deduplicated, and ready for migration. Transactional data transformation rules preserve business meaning and support Day 1 operations. Migration results are reconciled to source systems and approved by accountable business owners. Data-related go-live risks, defects, and decisions are visible, governed, and resolved through defined escalation paths. New governance processes are transitioned into ongoing business operations. Key Responsibilities Master Data Strategy and Governance Implement the Service360 Program data governance framework, decision rights, and operating cadence. Partner with Business Process Owners, Data Domain Owners, and data stewards to identify accountability for Customer, contact, product, asset, territory, resource, inventory, and other critical data domains required to support the Service360 program. Facilitate agreement on business definitions, data standards, naming conventions, lifecycle rules, required attributes, and quality thresholds
Read the full description and requirements on the original posting.
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