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Engineer I, Software Services

Schneider Electric

Kuala Lumpur, Federal Territory of Kuala Lumpurfull–timePosted 8/21/2026
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About this role

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all-our colleagues, customers, partners, and the communities and societies we serve. Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital. Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions. The Role Schneider Electric Digital Grid Solutions provide real-time systems that help utilities run their electricity networks safely and efficiently. These include solutions like ADMS, GIS, DERMS, and other grid technologies. We are looking for a Engineer I Software Services (SPOC) to join our APAC Support team in Malaysia.In this role, you will act as the Single Point of Contact (SPOC) for assigned customers. This means you are the main person customers go to for support. You will coordinate issues, manage communication, and make sure everything runs smoothly from start to end. What will you do ? Be the main point of contact for your customers, building strong relationships and trust. Run regular meetings (monthly, weekly, and as needed) to keep everyone aligned and informed. Take ownership of tickets and incidents from start to finish, ensuring timely resolution. Keep customers updated on critical issues and help prevent escalations. Step in during major incidents and coordinate the right teams to fix issues quickly. Prepare and present monthly reports and updates with clear insights. Coordinate releases, patches, and deployments with internal teams and customers. Support and guide system changes and enhancements, helping custo

Read the full description and requirements on the original posting.

Tailor your resume for this Engineer I, Software Services role

Schneider Electric and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Kuala Lumpur, Federal Territory of Kuala Lumpur) clear. For software & it roles like this one, recruiters commonly scan for:

  • JavaScript
  • Python
  • React
  • AWS
  • SQL
  • CI/CD
  • Docker
  • REST APIs

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Frequently asked questions

Is the Engineer I, Software Services role at Schneider Electric remote?

This role is based in Kuala Lumpur, Federal Territory of Kuala Lumpur. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Engineer I, Software Services job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Engineer I, Software Services role?

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Listing sourced via The Muse. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.