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Operations Manager-Opening Shift

WM

Portland, Oregonfull–timePosted 8/21/2026

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About this role

I. Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees. II. Essential Duties And Responsibilities • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties • Meet with new frontline employees daily to ensure consistent communication and support of onboarding • Provide timely and consistent touchpoints with frontline employees. • Regular review of best practices to enhance daily performance • Focus on understanding and progress of frontline employee career goals • Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success • Actively practice and seek feedback on coaching conversations. • Lead by example to ensure safety practices are paramount with each employee and • Teaching and developing an understanding of the WM Way • Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. • Documents and maintains records required by regulatory agencies such as the Department of Transportation. • Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate. • Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate. III. Qualifications • Required Qualifications • Associate's Degree (accredited) or in lieu of a degree, • High School Diploma (accredited) and two (2) years of relevant work experience. • Must be at least 18 years of age and • Legally eligible to work in the country where the position is located • Driver's License Valid Driver's License Upon Hire • Preferred Qualifications • Successful completion of the WM Operations Manage

Read the full description and requirements on the original posting.

Tailor your resume for this Operations Manager-Opening Shift role

WM and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Portland, Oregon) clear. For operations & admin roles like this one, recruiters commonly scan for:

  • Project Management
  • Excel
  • Process Improvement
  • Scheduling
  • Vendor Management
  • SOP Development
  • Data Entry
  • Coordination

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Operations Manager-Opening Shift role at WM remote?

This role is based in Portland, Oregon. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Operations Manager-Opening Shift job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Operations Manager-Opening Shift role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills operations & admin recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via LinkedIn. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.