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Customer Service/Sales Representative

Experts in Tech

Fredericksburg, Virginiapart-time14–16Posted 1 day ago

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Job Summary As a Customer Service/Sales Representative, you’ll help customers find solutions, answer questions, and complete transactions through clear, attentive service. You’ll handle inbound and outbound calls, support sales conversations, and keep customer records accurate. Your impact: By resolving customer concerns and communicating next steps clearly, you help customers make informed decisions and enjoy a smoother service experience. Responsibilities • Deliver responsive customer service and client support by phone and other available channels. • Identify customer needs, explain relevant products or services, and support sales and outbound calling. • Use active listening, customer service problem-solving, and sound judgment to address questions or route complex issues. • Complete data entry, typing, transaction records, and cash handling accurately. • Maintain organized records and use Microsoft Office and other computer tools to support daily work. Requirements • Strong English communication skills, including clear phone etiquette, client communication, and professional writing. • Customer service, client services, or call center experience is helpful; sales experience is also valued. • Comfortable with phone communication, typing, data entry, and routine computer tasks; technical proficiency with Microsoft Office is preferred. • Demonstrated organizational, analysis, and customer service problem-solving skills. • Multilingual or bilingual abilities are welcome; additional languages are a plus. Pay: $14.00 - $16.00 per hour Expected hours: 20.0 – 40.0 per week Benefits: • Flexible schedule • On-the-job training • Paid time off Work Location: In person

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service/Sales Representative role

Experts in Tech and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Fredericksburg, Virginia) clear. For sales roles like this one, recruiters commonly scan for:

  • CRM (Salesforce)
  • Prospecting
  • Negotiation
  • Pipeline Management
  • Cold Outreach
  • Forecasting
  • Account Management
  • Closing

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service/Sales Representative role at Experts in Tech remote?

This role is based in Fredericksburg, Virginia. Check the original posting for any hybrid or remote flexibility.

What does the Customer Service/Sales Representative role at Experts in Tech pay?

The listed pay is 14–16. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Service/Sales Representative job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service/Sales Representative role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills sales recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Indeed. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.