Remote Customer Service Representatives - Prescription Savings Programs
NexRep
Hudson, Hillsborough CountyRemote58k–58k
Posted 20 hours ago
Director Customer Experience
Window Nation
Marylandfull-time140k–155kPosted 9 days ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Window Nation is growing fast! Join a high energy team where your ideas and contributions will make a lasting impact on our future. One Goal, One Passion – Growth is Everything at Window Nation At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements. As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement. Grow with Window Nation At Window Nation, we help people make their homes more comfortable, beautiful, and welcoming. Behind that experience are teams who care about our customers and take pride in their work. As our Director, Customer Experience, you’ll help shape how we support customers long after installation. From service and warranty support to ongoing care, you’ll make it easier for customers to get the information, guidance, and service they need. Reporting to the Senior Vice President of Operations, you’ll set the CX strategy, develop leaders, and bring people, processes, and technology together to deliver consistent, thoughtful service. If you enjoy building strong teams and turning ideas into measurable results, this is an opportunity to make a meaningful impact. 📍 Location: This position is based at Window Nation’s Fulton, Maryland office. What You Will Do <li role="listitem" data-aria-level="1" data-aria-posinset="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","46
Read the full description and requirements on the original posting.
Tailor your resume for this Director Customer Experience role
Window Nation and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Maryland) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Director Customer Experience role at Window Nation remote?
This role is based in Maryland. Check the original posting for any hybrid or remote flexibility.
What does the Director Customer Experience role at Window Nation pay?
The listed pay is 140k–155k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Director Customer Experience job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Director Customer Experience role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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Listing sourced via LinkedIn. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.