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Administrative Assistant(Bilingual)
Synergy Family Services
Hyattsville, Marylandfull-timePosted 10 days ago
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About this role
Job Title: Administrative Assistant Reports to: Lead Administrative Assistant Position Type: Full-Time Department: OMHC Department Location: In person; Hyattsville, Maryland Salary: $45,000 annually Position Summary: The Administrative Assistant provides essential administrative and operational support to the Outpatient Mental Health Clinic (OMHC) and Psychiatric Rehabilitation Program (PRP) teams, ensuring efficient daily operations and effective coordination of administrative activities. This role is responsible for managing schedules, maintaining accurate records, coordinating appointments, responding to inquiries, preparing documentation, and supporting communication between clinical staff, clients, and other stakeholders. The Administrative Assistant works collaboratively with the OMHC team to streamline workflows, maintain confidentiality of sensitive information, and ensure compliance with organizational policies and applicable regulatory requirements. This position plays a key role in supporting a well-organized, professional, and client-centered environment that enables clinical staff to focus on delivering quality mental health services. Core Responsibilities: Psychiatric Rehabilitation Program (PRP) Client Onboarding & Profile Management: • Create and maintain official client profiles for external clients in Credible. Outreach & Client Follow-Up: • Perform scheduled PRP outreach calls every Monday, Wednesday, and Friday. • Conduct 3-month follow-up discharge (DC) calls to monitor client status and outcomes. Reauthorizations & Compliance Audits: • Extract monthly reports from Credible detailing expiring reauthorizations. • Send PRP Reauthorization checklist requests to clinicians via email. • Submit monthly PRP reauthorizations. • Audit current-month reauthorization submissions to ensure complete coverage and prevent lapsed authorization. Interdepartmental Coordination & Payer Updates: • Email Individual Rehabilitation Plan (IRP) priority requests to Direc
Read the full description and requirements on the original posting.
Tailor your resume for this Administrative Assistant(Bilingual) role
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- Coordination
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Is the Administrative Assistant(Bilingual) role at Synergy Family Services remote?
This role is based in Hyattsville, Maryland. Check the original posting for any hybrid or remote flexibility.
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