Client Success Manager - US Federal, Aerospace & Defense
DXC Technology
Dallas, Texasfulltime119k–119k
Posted 6 hours ago
CALL CENTER ASSOCIATE
PrideStaff
Edgewater, MarylandPosted 5 days ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
A family-owned business, established in the Washington, DC Metro area in the 1930's, seeks a Counter Service Associate to join their growing team in Sterling, VA. Our client is one of the nation's leading sellers of appliance parts. Location: Edgewater, MD Pay: $19.00 / Hour Schedule: Monday - Friday, 8:30 AM - 5:30 PM Job Responsibilities: • Answer calls (target 15-20 per hour) • Place orders and be proficient with our different operating systems. I.e., our website and INFOR/CSD • Support for our live chat feature • Be able to professionally send/respond to email requests • Provide customers with written quotes and other supporting sales material. • Run and complete credit card transactions. • Have proficiency with Excel and Word Job Requirements: • Previous experience in a sales/customer service position preferred • Must have call center experience • Have strong typing and computer skills • Possess a friendly, polite, and empathetic phone demeanor • Have the ability to multi–task (I.e., support chat requests generated via our website) • Be available to work one weekend a year to help with our annual inventory Once converted to our client's payroll, you will be eligible for: • Health and Dental Insurance • 401K • Life Insurance • Long-Term Disability • Section 125 Cafeteria Plan - Pay Flex • Holiday Pay • Leave Pay • Educational benefits for approved classes and an employee discount on purchases. Compensation / Pay Rate (Up to): $19.00 - $19.00 Per Hour
Read the full description and requirements on the original posting.
Tailor your resume for this CALL CENTER ASSOCIATE role
PrideStaff and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Edgewater, Maryland) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the CALL CENTER ASSOCIATE role at PrideStaff remote?
This role is based in Edgewater, Maryland. Check the original posting for any hybrid or remote flexibility.
How do I apply for this CALL CENTER ASSOCIATE job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this CALL CENTER ASSOCIATE role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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Listing sourced via PrideStaff Jobs. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.