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Customer Service - Self Storage Manager

Public Storage

Sterling, Virginiafull-timePosted 8/23/2026

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside • We assess customer storage needs and make suggestions, including selling packing and moving supplies • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent • Auditing cash drawers and making bank deposits are part of the daily business • We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: • Ability to transport lift/move items weighing up to 35 pounds • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service - Self Storage Manager role

Public Storage and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Sterling, Virginia) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service - Self Storage Manager role at Public Storage remote?

This role is based in Sterling, Virginia. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Customer Service - Self Storage Manager job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service - Self Storage Manager role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Public Storage Careers. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.