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Customer Service Representative Work From Home

Phillip Staffing Corporation

Washington, District of Columbiapart-time29.06–31.39Posted 23 hours ago

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About this role

We are seeking a proactive, highly organized Customer Service Specialist to join our team. This position is ideal for someone who enjoys balancing customer communication with behind-the-scenes order processing and administrative coordination. What You'll Do As our Customer Service Specialist, you will help keep our office running smoothly while providing a welcoming and professional experience for customers, visitors, and team members. Your responsibilities will include: • Greet and welcome visitors in a friendly, professional manner • Answer incoming phone calls professionally and direct calls to the appropriate staff member or department • Provide exceptional customer support and respond to customer questions and concerns with patience and professionalism • Review voicemails, return calls, and notify employees when a customer has requested a callback • Make welcome calls to new customers after their orders have been processed • Ensure all required welcome calls are completed by 3:00 PM the following day • Send thank you cards for the previous week’s deliveries by the end of each week • Handle all outgoing mail • Assist with clerical duties including data entry, scanning, faxing, and document organization • Coordinate projects and other administrative tasks as assigned What We're Looking For We’re looking for a dependable, organized, personable professional who understands that the details matter and every customer interaction is an opportunity to provide excellent service. The ideal candidate will have: • High School Diploma or equivalent • At least 1 year of customer service experience preferred • Previous receptionist experience preferred • Excellent verbal and written communication skills • Strong active-listening skills • Exceptional attention to detail Pay: $29.06 - $31.39 per hour Expected hours: 40.0 per week Benefits: • Flexible schedule Work Location: On the road

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service Representative Work From Home role

Phillip Staffing Corporation and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Washington, District of Columbia) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service Representative Work From Home role at Phillip Staffing Corporation remote?

This role is based in Washington, District of Columbia. Check the original posting for any hybrid or remote flexibility.

What does the Customer Service Representative Work From Home role at Phillip Staffing Corporation pay?

The listed pay is 29.06–31.39. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Service Representative Work From Home job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service Representative Work From Home role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Indeed. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.