Local Contract Cath Lab Technologist
Host Healthcare
Amherst, Lorain County173k–173k
Posted 1 day ago
Customer Service Representative - Laboratory Billing
Sentara Hospitals
Norfolk, Virginiafull-time20.65–30.78Posted 3 days ago
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About this role
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health is hiring a customer service representative to work full time days with the billing and client services department in the consolidated lab. A customer service representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling. Education • High School education (required) Experience • Medical Terminology (preferred) • Customer Service • Data Entry • Epic Beaker (preferred) keywords: laboratory services, customer service We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.65 - $30.78 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 4
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Service Representative - Laboratory Billing role
Sentara Hospitals and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Norfolk, Virginia) clear. For science & research roles like this one, recruiters commonly scan for:
- Lab Techniques
- Data Analysis
- GLP/GMP
- PCR/Assays
- Instrumentation
- Research Design
- Technical Writing
- Quality Control
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Build a matching resume — freeFrequently asked questions
Is the Customer Service Representative - Laboratory Billing role at Sentara Hospitals remote?
This role is based in Norfolk, Virginia. Check the original posting for any hybrid or remote flexibility.
What does the Customer Service Representative - Laboratory Billing role at Sentara Hospitals pay?
The listed pay is 20.65–30.78. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Customer Service Representative - Laboratory Billing job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Customer Service Representative - Laboratory Billing role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills science & research recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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