Industrial Customer Support & Logistics Specialist
Singer Industrial
Golden Acres, Harris County37k–37k
Posted 9 hours ago
Customer Service/Administrative
Augmentation, Inc.
Monrovia, Marylandfull-time and contractor19–21Posted 4 days ago
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Position: Customer Service Representative Location: Monrovia, MD 21770 Pay Rate: $19.00 - $21.00/hourly (depending on experience) Shift: 1st shift Hours: 7:30-4:00 PM (Monday-Friday) Ability to Commute to Monrovia, MD Ability to pass a background check; no drug test required Job Overview We are seeking a dedicated and professional Customer Service Representative. In this role, you will serve as the primary point of contact for clients, providing exceptional support through various communication channels. Your responsibilities will include addressing customer inquiries, managing administrative tasks, and ensuring a seamless experience for all clients. The ideal candidate will possess strong organizational skills, technical proficiency, and a commitment to delivering outstanding service in a fast-paced environment. Duties • Enter new jobs into system and follow the jobs through to completion. • Respond promptly and effectively communicate to customer inquiries via multi-line phone systems, email, and in-person interactions regarding material selection and scheduling. • Send emails to customers with web links to request deposit payments, etc. • Communicate with the shop floor regarding fabrication. • Maintain comprehensive records of customer interactions using productivity software and spreadsheets. • Utilize Office management skills to coordinate appointments, manage client files, and support administrative functions. • Process data entry tasks accurately, including updating customer information and maintaining database integrity. • Demonstrate proficiency with Microsoft Office applications such as Word, Excel, and other office productivity tools. • Provide front desk support by greeting visitors, managing phone communication with professionalism and courtesy. • Assist with clerical duties such as proofreading documents, organizing files, and supporting office operations. • Use technical skills to troubleshoot basic issues related to computer literacy and office equi
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Service/Administrative role
Augmentation, Inc. and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Monrovia, Maryland) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
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Build a matching resume — freeFrequently asked questions
Is the Customer Service/Administrative role at Augmentation, Inc. remote?
This role is based in Monrovia, Maryland. Check the original posting for any hybrid or remote flexibility.
What does the Customer Service/Administrative role at Augmentation, Inc. pay?
The listed pay is 19–21. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Customer Service/Administrative job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Customer Service/Administrative role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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