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AI Customer Success Manager

Productboard

San Francisco, Californiafull–timePosted 8/21/2026

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Join Productboard as a AI Customer Success Manager in our Customer Success team in San Francisco, United States. Work help build the product management platform that empowers teams worldwide.

Read the full description and requirements on the original posting.

Tailor your resume for this AI Customer Success Manager role

Productboard and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (San Francisco, California) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

Build a matching resume — free

Frequently asked questions

Is the AI Customer Success Manager role at Productboard remote?

This role is based in San Francisco, California. Check the original posting for any hybrid or remote flexibility.

How do I apply for this AI Customer Success Manager job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this AI Customer Success Manager role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Productboard. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.