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Medical Billing Customer Service Representative

Remote Jobs

Woodbridge, Virginiafull-timePosted 12 days ago

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About this role

Are you a great communicator who enjoys helping people? Join our team as a Medical Billing Customer Service Representative and help patients navigate their billing questions with professionalism, patience, and care! This is a remote position for individuals living in the states of : Alabama, Georgia, Idaho, Indiana, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. Responsibilities Answer inbound calls regarding patient statements, insurance payments, and account balances. Provide accurate information about patient accounts, billing history, and charges. Process credit card payments over the phone. Document call details, account inquiries, and actions taken. Escalate complex billing disputes and concerns to the appropriate department. Deliver friendly, professional service while handling sensitive billing questions. Qualifications 1 year of call center or customer service/office experience Strong verbal and written communication skills. Basic computer skills and the ability to learn new systems. Excellent attention to detail and accurate documentation skills. Ability to multitask and process information efficiently. A calm, professional approach when handling challenging calls. A patient-focused attitude and a commitment to quality customer service. $14 - $14 an hour Shift differential(extra $1/hr nights & wkds) Work hours - 9:00am-6:00pm (EST) ; Work Days - Mon-Fri Paid Training - typically 1 week in length from 9:00am-6:00pm (EST) Status - Full Time 40 hours Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program. We may use artificial intelligence (AI) tools to suppor

Read the full description and requirements on the original posting.

Tailor your resume for this Medical Billing Customer Service Representative role

Remote Jobs and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Woodbridge, Virginia) clear. For healthcare & nursing roles like this one, recruiters commonly scan for:

  • Patient Care
  • BLS/ACLS
  • EMR (Epic/Cerner)
  • Charting
  • Medication Administration
  • HIPAA
  • Vitals
  • Care Planning

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Medical Billing Customer Service Representative role at Remote Jobs remote?

This role is based in Woodbridge, Virginia. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Medical Billing Customer Service Representative job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Medical Billing Customer Service Representative role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills healthcare & nursing recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Jooble. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.