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Delivery Operations Manager
LLC JUS-US
Brooklyn, New Yorkfull-time and part-timePosted 10 days ago
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About this role
Job Summary LLC JUS-US is seeking an organized and results-driven Delivery Service Manager to oversee daily delivery services and ensure efficient, reliable, and timely order fulfillment. The successful candidate will coordinate delivery personnel, manage service schedules, monitor performance, and maintain high standards of customer satisfaction. Common Job Roles • Delivery Service Manager • Delivery Operations Supervisor • Distribution Service Coordinator • Dispatch Manager • Transportation Service Manager Key Responsibilities • Oversee daily delivery service operations and workflow. • Coordinate driver assignments, delivery schedules, and service routes. • Monitor delivery performance to support timely and accurate order fulfillment. • Supervise delivery personnel and provide guidance on service procedures. • Address customer complaints, delivery delays, and service-related issues. • Coordinate with dispatch, warehouse, and customer service teams. • Maintain accurate delivery records, reports, and operational documentation. • Monitor vehicle and equipment readiness in coordination with responsible staff. • Review service procedures and recommend operational improvements. • Support employee training, scheduling, and performance evaluations. Qualifications and Requirements • Previous experience in delivery services, logistics, transportation, or operations management. • Strong leadership, communication, and organizational skills. • Ability to coordinate schedules and manage competing priorities. • Experience supervising staff or managing service teams. • Good problem-solving and customer service abilities. • Basic computer skills and familiarity with delivery management software. • High school diploma or equivalent required; additional business or logistics education is preferred. Preferred Skills • Delivery service coordination • Route and schedule management • Team supervision and leadership • Customer relationship management • Operational reporting and documenta
Read the full description and requirements on the original posting.
Tailor your resume for this Delivery Operations Manager role
LLC JUS-US and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Brooklyn, New York) clear. For operations & admin roles like this one, recruiters commonly scan for:
- Project Management
- Excel
- Process Improvement
- Scheduling
- Vendor Management
- SOP Development
- Data Entry
- Coordination
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Is the Delivery Operations Manager role at LLC JUS-US remote?
This role is based in Brooklyn, New York. Check the original posting for any hybrid or remote flexibility.
How do I apply for this Delivery Operations Manager job?
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