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Customer Service Representative (Full Time - Work From Home)

Finyard

Elizabeth City, North CarolinainternshipPosted 8/20/2026
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About this role

[Customer Support / Remote] - Anywhere in U.S. / 2 consecutive days on 12p to 12a EST then 2 days off / Competitive salary + eligible for quarterly bonus / Opportunity to work in international and cross-functional team - As a Customer Service Representative, you will: handle incoming calls, emails and live chat inquiries from customers in a timely and professional manner; provide accurate and helpful information to customers regarding products and services offered by Finyard; troubleshoot and resolve customer issues and complaints, escalating to management when necessary; maintain customer records and update them as needed; actively promote and sell new products and services to customers; ensure customer satisfaction and retention through excellent customer service; provide feedback and suggestions for improving customer experience and processes within the company; Hiring Immediately >>

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service Representative (Full Time - Work From Home) role

Finyard and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Elizabeth City, North Carolina) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service Representative (Full Time - Work From Home) role at Finyard remote?

This role is based in Elizabeth City, North Carolina. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Customer Service Representative (Full Time - Work From Home) job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service Representative (Full Time - Work From Home) role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via BeBee. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.