Marketing Specialist
MONTERRA CREDIT UNION
Posted 8 hours ago
National Association for College Admission Counseling
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TITLE: Manager, Marketing Operations IMMEDIATE SUPERVISOR: Director, Sales and Marketing CLASSIFICATION: Exempt, Full Time SALARY: $70,000 - $80,000 HYBRID: In office Tuesday - Thursday; remote/work from home Monday and Friday. KEY RESPONSIBILITIES: CRM & Marketing Technology • Manage day-to-day marketing activities within NACAC’s CRM and marketing automation platforms. • Maintain marketing fields, lists, audience data, and campaign records to support accurate and effective marketing. • Assist with maintaining integrations between the CRM, marketing platforms, website, events, membership, and other systems. • Identify and communicate opportunities to improve marketing technology, processes, and campaign execution. • Work with internal teams and IT to troubleshoot marketing technology and data issues as needed. Marketing Automation & Campaigns • Build, test, and manage automated marketing journeys and workflows. • Develop email campaigns, automated communications, triggers, and follow-up programs based on established marketing strategies. • Support campaigns for membership, events, professional development, fundraising, and other organizational initiatives. • Monitor automated campaigns to ensure they are functioning properly and reaching the intended audiences. • Assist with testing subject lines, content, audiences, timing, and other campaign elements. • Maintain campaign documentation, workflows, and processes. Audience Segmentation & Personalization • Build and maintain audience segments based on membership status, demographics, engagement, interests, purchase history, and other available data. • Partner with the Senior Marketing Manager and Director of Sales & Marketing to develop targeted campaign audiences. • Implement personalization and dynamic content within marketing campaigns. • Review audience performance and identify opportunities to improve targeting and engagement. • Maintain audience lists and suppression criteria to support accurate campaign deliver
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