Work From Home - Bilingual Client Services Representative
AO Garcia Agency
Middletown, New Castle County68k–68k
Posted 8/25/2026
Customer Service Representative
CARROLL INDEPENDENT FUEL COMPANY
Edgewater, Marylandfull-timePosted 8/22/2026
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About this role
Job Summary: The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management. Principal Duties and Responsibilities: • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer. • Respond to all customer requests in a timely manner. • Support and follow all safety and security initiatives. • Ensure proper cash handling with the operations of the POS and cash bank procedures. • Adhere to all store operations procedures, policies and guidelines. • Properly execute up-selling initiatives and provide a value to the customer. • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience. • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times. • Effectively communicate with store management and team members. • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management. • Adhere to all Food Service Program procedures, standards and sanitation requirements. #cashier#retail#jobs#INDHM Minimum Knowledge, Skills and Abilities: • Must be at least 16 years old • Strong focus on customer service and working with people • Strong commitment to teamwork • Strong communication skills, including the ability to professionally communicate verbally to customers • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient • Flexible and adaptable to change •
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Service Representative role
CARROLL INDEPENDENT FUEL COMPANY and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Edgewater, Maryland) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
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Build a matching resume — freeFrequently asked questions
Is the Customer Service Representative role at CARROLL INDEPENDENT FUEL COMPANY remote?
This role is based in Edgewater, Maryland. Check the original posting for any hybrid or remote flexibility.
How do I apply for this Customer Service Representative job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
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