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Contact Center Representative

Amplifon

Takapuna, North ShorefulltimePosted 8/14/2026

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Description Who we are: Amplifon is the global leader in hearing health care. We operate in 28 countries and in New Zealand trading under two well-known brands Bay Audiology and Dilworth Hearing; we operate in over 140 locations. We're at the forefront of innovative hearing care services and we provide supportive leadership, and career pathway opportunities our mission is to help people rediscover the joy of hearing. About this opportunity: We are continuously building our Contact Centre talent…

Read the full description and requirements on the original posting.

Tailor your resume for this Contact Center Representative role

Amplifon and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Takapuna, North Shore) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Contact Center Representative role at Amplifon remote?

This role is based in Takapuna, North Shore. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Contact Center Representative job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Contact Center Representative role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.