Work From Home - Bilingual Client Services Representative
AO Garcia Agency
Middletown, New Castle County68k–68k
Posted 8/25/2026
Front Office Guest Service Associate | Holiday Inn Express Kolkata New Town
IHG
Kolkata, West BengalPosted 8/14/2026
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Your day to day -Be the warm welcome that kicks off a memorable guest experience -Acknowledge IHG Rewards Club members and returning guests, in person or on the phone -Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay -Handle cash and credit transactions -Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes -Stay one step ahead of guests' needs - record a…
Read the full description and requirements on the original posting.
Tailor your resume for this Front Office Guest Service Associate | Holiday Inn Express Kolkata New Town role
IHG and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Kolkata, West Bengal) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Front Office Guest Service Associate | Holiday Inn Express Kolkata New Town role at IHG remote?
This role is based in Kolkata, West Bengal. Check the original posting for any hybrid or remote flexibility.
How do I apply for this Front Office Guest Service Associate | Holiday Inn Express Kolkata New Town job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Front Office Guest Service Associate | Holiday Inn Express Kolkata New Town role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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