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Guest & Colleague Experience Manager

Portico Corporate Reception Management

London, UK51k–51kPosted 8/14/2026

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About this role

Job Description We are looking for an experienced and people-focused Guest & Colleague Experience Manager to lead and inspire our workplace and guest services teams across our contract with a client in the financial services industry. Reporting to the National Account Manager, you will play a pivotal role in delivering exceptional guest, client, and colleague experiences across multiple locations. Leading a large team of over 20 colleagues, you will be responsible for maintaining consistently h…

Read the full description and requirements on the original posting.

Tailor your resume for this Guest & Colleague Experience Manager role

Portico Corporate Reception Management and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (London, UK) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Guest & Colleague Experience Manager role at Portico Corporate Reception Management remote?

This role is based in London, UK. Check the original posting for any hybrid or remote flexibility.

What does the Guest & Colleague Experience Manager role at Portico Corporate Reception Management pay?

The listed pay is 51k–51k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Guest & Colleague Experience Manager job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Guest & Colleague Experience Manager role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.