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Reservations Agent

Palé Hall

Bala, Gwynedd28k–28kPosted 8/14/2026

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About this role

Job Description We are a prestigious luxury hotel committed to delivering exceptional service and memorable guest experiences. We are currently seeking a polished and professional Reservations Agent to join our Front of House team. About the Role As a member of our Reservations team, you will be the first point of contact for all guests by phone or email. You will play a key role in creating a positive first impression and maintaining the high standards expected within a luxury hospitality envi…

Read the full description and requirements on the original posting.

Tailor your resume for this Reservations Agent role

Palé Hall and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Bala, Gwynedd) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Reservations Agent role at Palé Hall remote?

This role is based in Bala, Gwynedd. Check the original posting for any hybrid or remote flexibility.

What does the Reservations Agent role at Palé Hall pay?

The listed pay is 28k–28k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Reservations Agent job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Reservations Agent role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.