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HelpDesk Tier 2 Agent (Friday to Monday)

J.S. Held LLC

Mumbai, MaharashtraPosted 8/14/2026
Tailor my resume for this jobApply on company site

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About this role

Job Description We are seeking a Helpdesk Support Tier 2 Agent to join our Information Technology team. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the team in India, whose responsibilities extend beyond those of helpdesk support. The ideal person for this role will need to not only have a strong grasp of troubleshooting but also be flexible and a strategic thinker able to take on a variety of tasks. Job Responsibilities Provid…

Read the full description and requirements on the original posting.

Tailor your resume for this HelpDesk Tier 2 Agent (Friday to Monday) role

J.S. Held LLC and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Mumbai, Maharashtra) clear. For software & it roles like this one, recruiters commonly scan for:

  • JavaScript
  • Python
  • React
  • AWS
  • SQL
  • CI/CD
  • Docker
  • REST APIs

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the HelpDesk Tier 2 Agent (Friday to Monday) role at J.S. Held LLC remote?

This role is based in Mumbai, Maharashtra. Check the original posting for any hybrid or remote flexibility.

How do I apply for this HelpDesk Tier 2 Agent (Friday to Monday) job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this HelpDesk Tier 2 Agent (Friday to Monday) role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills software & it recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.