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Client Service Officer - Client Support

Shine Lawyers

Brisbane CBD, BrisbanefulltimePosted 8/14/2026
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About this role

The Opportunity At Shine Lawyers, we champion better justice for our clients and as a full time Client Service Officer, that starts with you. Working across a range of either class actions or personal injury matters, you’ll have the privilege of being the gateway to help new clients secure the justice they deserve. You'll do this by responding to both inbound and outbound enquiries from potential clients who are eager to progress their matter with us. You’ll have the flexibility to achieve a st…

Read the full description and requirements on the original posting.

Tailor your resume for this Client Service Officer - Client Support role

Shine Lawyers and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Brisbane CBD, Brisbane) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Client Service Officer - Client Support role at Shine Lawyers remote?

This role is based in Brisbane CBD, Brisbane. Check the original posting for any hybrid or remote flexibility.

How do I apply for this Client Service Officer - Client Support job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Client Service Officer - Client Support role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.