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Retail Customer Service

Entain

Ardwick, Manchester29k–29kPosted 8/14/2026

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About this role

Job Description As a Retail Customer Service Manager , you will play an important role in the Entain family, delivering top customer service and driving standards daily. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers. Reporting to the Shop Manager you will be part of the Shop team , who will serve customers and build relationships to encourage repeat cu…

Read the full description and requirements on the original posting.

Tailor your resume for this Retail Customer Service role

Entain and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Ardwick, Manchester) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Retail Customer Service role at Entain remote?

This role is based in Ardwick, Manchester. Check the original posting for any hybrid or remote flexibility.

What does the Retail Customer Service role at Entain pay?

The listed pay is 29k–29k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Retail Customer Service job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Retail Customer Service role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.