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Head of Enterprise Customer Success

Heidi

Australia180–280Posted 8/14/2026

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

We’re Heidi. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190 countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simp…

Read the full description and requirements on the original posting.

Tailor your resume for this Head of Enterprise Customer Success role

Heidi and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Australia) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Head of Enterprise Customer Success role at Heidi remote?

This role is based in Australia. Check the original posting for any hybrid or remote flexibility.

What does the Head of Enterprise Customer Success role at Heidi pay?

The listed pay is 180–280. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Head of Enterprise Customer Success job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Head of Enterprise Customer Success role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.