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Customer Service - Technical Support

Arrowhead Engineered Products

Urbandale, Polk County43k–43kPosted 8/18/2026

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About this role

Location: Onsite in Urbandale, IA or Remote Summary: Responsible for supporting external and internal customers with technical support, including diagnostic capabilities, product, and mechanical application for AEP products. Duties: Accurately address all inquiries from a variety of customers in a timely and professional manner. Advise management on product development issues that arise from product problems identified through technical support calls with customers. Monitor product application …

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Service - Technical Support role

Arrowhead Engineered Products and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Urbandale, Polk County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Service - Technical Support role at Arrowhead Engineered Products remote?

This role is based in Urbandale, Polk County. Check the original posting for any hybrid or remote flexibility.

What does the Customer Service - Technical Support role at Arrowhead Engineered Products pay?

The listed pay is 43k–43k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Service - Technical Support job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Service - Technical Support role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.