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Service Specialist

Bass Pro Shops

Utica, Oneida Countyfulltime42k–49kPosted 8/18/2026

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Position summary: A ssists in all aspects of Service Deptartment operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories. Position responsibilities: 1. Support a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all c…

Read the full description and requirements on the original posting.

Tailor your resume for this Service Specialist role

Bass Pro Shops and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Utica, Oneida County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Service Specialist role at Bass Pro Shops remote?

This role is based in Utica, Oneida County. Check the original posting for any hybrid or remote flexibility.

What does the Service Specialist role at Bass Pro Shops pay?

The listed pay is 42k–49k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Service Specialist job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Service Specialist role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.