Salesforce Software Tester with Security Clearance
Nightwing
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IT Problem Analyst — Problem Management & Insights
OCBC
Singapore720–1kPosted 8/22/2026
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About this role
OCBC Bank in Singapore seeks an IT Problem Analyst to support the Problem Manager across the end-to-end lifecycle, emphasizing RCA documentation and trend reporting. You will maintain the Known Error Database (KEDB), oversee workaround updates, and coordinate remediation with technical teams and the Service Desk. Requires a Bachelor’s in Computer Science or Information Systems, 5 years in IT Operations or Service Management, ITIL familiarity (v4 a plus), and 100% in-office work at Loyang. J-188…
Read the full description and requirements on the original posting.
Tailor your resume for this IT Problem Analyst — Problem Management & Insights role
OCBC and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Singapore) clear. For software & it roles like this one, recruiters commonly scan for:
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Build a matching resume — freeFrequently asked questions
Is the IT Problem Analyst — Problem Management & Insights role at OCBC remote?
This role is based in Singapore. Check the original posting for any hybrid or remote flexibility.
What does the IT Problem Analyst — Problem Management & Insights role at OCBC pay?
The listed pay is 720–1k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this IT Problem Analyst — Problem Management & Insights job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
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