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Customer Support Advisor

Eclectic Recruitment Ltd

Chesterton, Cambridge30k–30kPosted 8/23/2026

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

Role Customer Support Analyst Location: Cambridge (fully office-based) Offer £28,000 - £30,000 We are delighted to be working with a well-established business to recruit a Customer Support Analyst. You will provide support across phone, email and live chat, while managing a varied caseload and working closely with internal teams. Key Responsibilities: Provide professional, customer-focused support via phone, email and live chat, resolving queries efficiently. Process system changes and arrange …

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Support Advisor role

Eclectic Recruitment Ltd and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Chesterton, Cambridge) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Support Advisor role at Eclectic Recruitment Ltd remote?

This role is based in Chesterton, Cambridge. Check the original posting for any hybrid or remote flexibility.

What does the Customer Support Advisor role at Eclectic Recruitment Ltd pay?

The listed pay is 30k–30k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Support Advisor job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Support Advisor role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.