Work From Home - Bilingual Client Services Representative
AO Garcia Agency
Middletown, New Castle County68k–68k
Posted 8/25/2026
Consumer Experience Professional
Humana
USfulltime59k–68kPosted 8/23/2026
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Become a part of our caring community The Consumer Experience Professional 2 is responsible for the daily coordination of member support and benefit fulfillment activities across multiple service responsibilities. You will support members by resolving service needs, coordinating benefit delivery, facilitating assistance programs and collaborating with internal and external partners to achieve positive member outcomes. The Consumer Service Operations Professional 2 works, exercises, manages and …
Read the full description and requirements on the original posting.
Tailor your resume for this Consumer Experience Professional role
Humana and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (US) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Consumer Experience Professional role at Humana remote?
This role is based in US. Check the original posting for any hybrid or remote flexibility.
What does the Consumer Experience Professional role at Humana pay?
The listed pay is 59k–68k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Consumer Experience Professional job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Consumer Experience Professional role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.