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Customer Specialist

CarMax

USfulltime36k–54kPosted 8/23/2026

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

6145 - Florence - 8045 Betsy Conrad Way, Florence, Kentucky, 41042 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environme…

Read the full description and requirements on the original posting.

Tailor your resume for this Customer Specialist role

CarMax and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (US) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Customer Specialist role at CarMax remote?

This role is based in US. Check the original posting for any hybrid or remote flexibility.

What does the Customer Specialist role at CarMax pay?

The listed pay is 36k–54k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Customer Specialist job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Customer Specialist role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.