Work From Home - Bilingual Client Services Representative
AO Garcia Agency
Middletown, New Castle County68k–68k
Posted 8/25/2026
Customer Service Representative- Covington, KY
Fidelity
Covington, Kenton Countyfulltime56k–56kPosted 8/23/2026
Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.
About this role
Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (all 5 days) out of every four weeks. Onsite expectations are likely to evolve as the rollout continues. Note: Fidelity will not provide immigration sponsorship for this position. The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its…
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Service Representative- Covington, KY role
Fidelity and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Covington, Kenton County) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Customer Service Representative- Covington, KY role at Fidelity remote?
This role is based in Covington, Kenton County. Check the original posting for any hybrid or remote flexibility.
What does the Customer Service Representative- Covington, KY role at Fidelity pay?
The listed pay is 56k–56k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Customer Service Representative- Covington, KY job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Customer Service Representative- Covington, KY role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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