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IT Support Specialist

Sierra

New York City, New Yorkfulltime160k–180kPosted 8/23/2026

Free to start — build an ATS-friendly resume that matches this listing, no sign-up required.

About this role

About us At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity…

Read the full description and requirements on the original posting.

Tailor your resume for this IT Support Specialist role

Sierra and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (New York City, New York) clear. For software & it roles like this one, recruiters commonly scan for:

  • JavaScript
  • Python
  • React
  • AWS
  • SQL
  • CI/CD
  • Docker
  • REST APIs

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the IT Support Specialist role at Sierra remote?

This role is based in New York City, New York. Check the original posting for any hybrid or remote flexibility.

What does the IT Support Specialist role at Sierra pay?

The listed pay is 160k–180k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this IT Support Specialist job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this IT Support Specialist role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills software & it recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.