Work From Home - Bilingual Client Services Representative
AO Garcia Agency
Middletown, New Castle County68k–68k
Posted 8/25/2026
Customer Experience Manager
Goodwill Greater Milwaukee & Chicago
Butler, Waukesha Countyfulltime52k–52kPosted 8/23/2026
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About this role
RESPONSIBILITY LEVEL: The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor experience, driving store productivity, and ensuring the achievement of sales and margin targets while maintaining brand standards. This role includes managing Softline's, Front of House operations (shopper track, cash office functions), Purchased Goods for Resale (PGFR), merchandising, and seasonal sets. The CEM will ensure that all merchandise, including PGFR, adheres to company br…
Read the full description and requirements on the original posting.
Tailor your resume for this Customer Experience Manager role
Goodwill Greater Milwaukee & Chicago and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Butler, Waukesha County) clear. For customer service roles like this one, recruiters commonly scan for:
- Zendesk
- CRM
- Conflict Resolution
- CSAT/NPS
- Onboarding
- Ticketing
- Live Chat
- Retention
Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.
Build a matching resume — freeFrequently asked questions
Is the Customer Experience Manager role at Goodwill Greater Milwaukee & Chicago remote?
This role is based in Butler, Waukesha County. Check the original posting for any hybrid or remote flexibility.
What does the Customer Experience Manager role at Goodwill Greater Milwaukee & Chicago pay?
The listed pay is 52k–52k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.
How do I apply for this Customer Experience Manager job?
Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.
How do I tailor my resume for this Customer Experience Manager role?
Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.
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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.