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Supervisor Customer Care

Hilton Grand Vacations

Spring Valley, Clark Countyfulltime33k–33kPosted 8/23/2026

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About this role

Description This position will be responsible for supervising all aspects of the Customer Care Department to include coaching, training, monitoring answer %, and implementing the policies and guidelines of the department. The Supervisor will manage the Customer Care Team to increase efficiency within the department and ensure outstanding service for all of our customers. We are looking for a leader who has a consistent record of building and motivating strong teams, while being able to be proac…

Read the full description and requirements on the original posting.

Tailor your resume for this Supervisor Customer Care role

Hilton Grand Vacations and most employers screen applications with ATS software before a recruiter reads them, and they rank resumes that echo the language of the posting. To stand out for this role, mirror the exact skills, tools, and job title it uses, and make your location (Spring Valley, Clark County) clear. For customer service roles like this one, recruiters commonly scan for:

  • Zendesk
  • CRM
  • Conflict Resolution
  • CSAT/NPS
  • Onboarding
  • Ticketing
  • Live Chat
  • Retention

Tailr does this for you: paste this listing and it builds an ATS-friendly resume matched to it, with a live score that climbs as your resume aligns with what this role needs.

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Frequently asked questions

Is the Supervisor Customer Care role at Hilton Grand Vacations remote?

This role is based in Spring Valley, Clark County. Check the original posting for any hybrid or remote flexibility.

What does the Supervisor Customer Care role at Hilton Grand Vacations pay?

The listed pay is 33k–33k. Salaries vary with experience and location — treat this as a guide and confirm on the original posting.

How do I apply for this Supervisor Customer Care job?

Applications happen on the employer's own site — use the "Apply on company site" link on this page. Before you apply, tailor your resume to the listing so it clears the ATS.

How do I tailor my resume for this Supervisor Customer Care role?

Open Tailr's builder and it creates an ATS-friendly resume matched to this listing — pulling in the role's keywords and the skills customer service recruiters scan for — with a live match score as you edit. It's free to start and needs no sign-up.

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Listing sourced via Adzuna. Tailr indexes public job postings so you can tailor your resume to them — applications happen on the employer's site.